Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for events, join our organization, or opt-in to receive updates. The personal information we collect includes:

• Full Name: First name, middle name, and last name.
• Demographic Details: Age group.
• Contact Information: Email address and phone number (mobile).
• Location Data: City, province, or general geographical location.

2. How We Use Your Information

We use the collected information solely for organizational, administrative, and event-related operations, including:

• Processing event registrations and managing attendee lists.
• Sending event confirmations, schedule changes, venue updates, and community news.
• Delivering SMS text notifications regarding CHORD activities to members who have opted in.
• Tailoring organizational outreach based on demographic and location insights.

3. SMS / Mobile Messaging & Opt-In Policy

CHORD offers optional SMS messaging services powered by Twilio to keep you updated on upcoming events and community announcements.

• Consent: Mobile phone numbers collected for SMS messaging are only used when explicit consent is provided through our website registration forms or text opt-ins.
• No Sharing of Mobile Data: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are strictly excluded from all third-party sharing.
• Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message sent by CHORD.
• Support: For SMS support, reply HELP or contact us at admin@chordonline.org. Standard message and data rates may apply.

4. Data Protection & Sharing

CHORD does not sell, trade, rent, or lease your personal information (including names, emails, age groups, locations, or phone numbers) to third-party marketers.

We may only disclose your personal information:

• To trusted service providers (such as web hosting or communications platforms like Twilio) strictly necessary to carry out CHORD operational activities on our behalf.
• If required by law, regulation, or legal process.

5. Data Security

We implement appropriate physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.

6. Your Rights & Choices

You have the right to:

• Access, update, or correct the personal data we hold about you.
• Request the deletion of your personal records from our databases.
• Unsubscribe from our email newsletters or SMS updates at any time.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Canadian Hindus for Outreach, Relations and Dialogue (CHORD)

Website: chordonline.org

Email: admin@chordonline.org